Our client has been established for many years in the Retail sector – and currently is looking for a person to take up the challenging and interesting position above.
Role:
The ERP Systems Administrator/ Specialist is responsible for the day-to-day management, configuration, integration, and maintenance of the Acumatica ERP and 1Retail systems within the Group. They will provide the first line of support regarding the ERP and POS systems. They will ensure the systems function smoothly, maximizing user productivity and contributing to overall business success.
Key Responsibilities
- System Configuration: Work with internal staff and external consultants in configuring and customizing the ERP system to meet the organization’s requirements.
- User Management: Managing user roles, permissions, and security settings within the ERP and POS systems. This includes creating and maintaining user accounts, defining & reviewing access levels, and ensuring data privacy.
- System Maintenance: Regularly monitoring and maintaining the performance, availability, and security of the applications. This will include troubleshooting and resolving issues, applying patches and updates, and working with the IT team to do and test system backups.
- Data Management: Managing and maintaining the integrity of data within the ERP system. This includes data importing, exporting, cleaning, and ensuring data accuracy and consistency.
- Integration and Customization: Collaborating with other IT teams to integrate Acumatica with other systems, such as POS, Ornithon, Inteqnion, and BI tools.
- Training and Support: Providing training and support to end-users on how to use the ERP system effectively. This may include creating user manuals, conducting training sessions, and addressing user queries and issues.
- Systems Utilisation: Collaborating with cross-functional teams, such as finance, sales, procurement, and IT, to understand and address their specific requirements and ensure the effective use of Acumatica.
- Documentation: Creating and maintaining technical documentation, including system configuration guides, user manuals, and troubleshooting guides for the ERP system.
- Staying Updated: Staying informed about the latest features, updates, and best practices of Acumatica. Proactively identifying and implementing new features or functionalities
Qualifications and Experience
- A degree in Computer Science/information technology/computer information systems or related qualification.
- Excellent knowledge of ERP systems
- Experience supporting or consulting ERP systems.
- Experience with accounting concepts across the value chain
- Project Management
- Excellent understanding of Automation and scripting
For consideration, please send your CV in Word format. Also, provide your current salary and benefits details!
Email CVs to Mirriam Dzapasi: mirriam@valcol.co.zw