Key Account Manager

Oct 5, 2022 | Middle Managerial Positions

Our client in the Telecoms sector seeks to appoint the  

Role:

Serves as the primary business contact for the client and is responsible for the following key result areas including but not limited to client acquisition through sales, and revenue generation based on prescribed budgets for each platform. Client retention through client services, customer relationship Key Account Manager.management and query resolutions for new and repeat business.  Marketing functions such as exhibitions and expos as assigned by the Head Enterprise Sales (HES).  Report preparation as assigned by HES.  Any other duties as prescribed by the HES. 

Responsibilities: 

  • Contribute towards sales strategies and implement on major clients
  • Analyzing business developments and monitoring market trends in relation to major customer requirements
  • Prepare sales action plans and schedules
  • Prepare and make reports on market analysis, competitor analysis, and market trends
  • Ensure thorough knowledge on competitor activity and also keep abreast of issues affecting internet companies and the Telecommunications industry thus developing strategies to protect the company’s market position.
  • Plan, coordinate, implement, and evaluate advertising and promotion programs in line with the Group marketing strategy
  • Expanding sales in existing accounts key accounts by introducing additional solutions and services
  • Close new business deals by coordinating requirements; developing and negotiating orders, integrating client requirements with business operations
  • Update the sales database with relevant client information to ensure a clear flow of information within the Commercial department
  • Research new products and technological trends in general and assess the impact of these trends
  • Drive internal processes and implementation of defined new product strategy, roadmap, and priorities to ensure client retention and acquisition.
  • Promptly communicate and escalate with appropriate technical resources to attend to any customer queries requiring technical attention 

Qualification, Experience & Skills 

  • Degree in Marketing or equivalent
  • Drivers License
  • Sales professional with extensive market and product knowledge
  • Experience in the same role with a Telco or ISP 

Please send your CV in word format! Also, provide your current salary and benefits details!

Email CVs to Mirriam Dzapasi: mirriam@valcol.co.zw