Our client – in the Health sector, seeks to appoint a Business Manager. Applications are invited from suitably qualified and experienced candidates to fill the position. 

Purpose:

The Business Manager is responsible for the overall running of the Group from an administrative and operations perspective by the group performance.

  • Take the lead in the financial strategy for the Group.
  • Support the financial decisions for the Group.
  • Create and maintain a controlled environment that safeguards the assets of the Group (both physical and monetary)
  • Ensure adequate financial resources for the company to meet all obligations.
  • Provide secretarial guidance and compliance for the Group.
  • To oversee the annual business plan, financial reporting, taxation, and financial controls and reporting for the Group
  • Engage with Stakeholders for the financial success of the business. 

Responsibilities:

  • Designs, guides, and implements strategies and plans to ensure customer-focused service delivery.
  • Ensures procedures manuals and key performance indicators are in place to maintain competitive advantage.
  • Keeps abreast with best practices in clinical care and stakeholder relations.
  • Creates conditions and policies to improve performance by balancing financial resources, practice staff, equipment, and technology.

Risk management

  • Ensures key risks are identified, assessed, and managed.
  • Implements risk mitigation strategies.
  • Enforces policies that ensure regulatory compliance and address non-compliance with relevance staff member(s)
  • Procreative on potential risk areas for the business and advise on the best ways of mitigating them.

Financial Management

  • Ensures budgets are developed and signed off to achieve desired objectives.
  • Monitors and reviews imaging units’ performance against approved monthly, quarterly, and annual financial budget and operational plans.
  • Analyses financial reports and statements to aid in decision-making.
  • Monitors expenses and suggest cost-effective alternatives.
  • Oversees the financial control environment and ensures discipline in expenditure and resource usage.
  • Consolidates board reports and advises on the strategic direction of the business.
  • Reports on all division performance and advises on ways and measures to ensure profitability.

People Management:

  • Oversees the activities of the human resources function reviewing and signing off all HR policies and procedures and ensuring compliance.
  • Promotes a high-performance culture through regular appraisals of staff to ensure organizational goals are met.
  • Supports personal growth and development amongst staff, promoting multiskilling amongst all staff.
  • Motivates staff to achieve organizational goals.
  • Provides appropriate feedback on performance, rewards, and recognition.
  • Ensures resourcing of adequate levels of qualified personnel.
  • Fosters teamwork and conflict resolution to ensure staff loyalty and retention. 

Market & Business Development:

  • Ensures quality service delivery across all divisions.
  • Foster stakeholder relationship management to grow a sustainable business.
  • Raises brand awareness to ensure customer retention and market share growth.
  • Keeps abreast with environmental/industry trends that may affect the group.
  • Looks at strategies to grow the practice.
  • Advises on ways to make the patient experience more seamless by exploring new technologies and ideas.

Clinical Function:

  • Oversee the functions of the Clinical department by coordinating efficient flow of work with Clinical staff, to maximize good customer service experience.
  • Review the performance of all clinical supervisory staff, assessing daily, weekly, and monthly output and efficiencies.
  • Ensure that all clinical staff adheres to SOPs, industry regulatory requirements, and emergency protocols.
  • Drive teamwork amongst staff and addresses conflicts and disputes timeously. 

Qualifications and Experience

  • Relevant professional qualification
  • An MBA and/or health-related post-graduate qualification would be an added advantage.
  • Strong business development and financial acumen.
  • A good/sound financial background (CA).
  • Knowledge of the medical field will be a plus. 

Email your CV in Word format and provide your current salary and benefits details to:

Mirriam Dzapasi – mirriam@valcol.co.zw

Colin Roberts – colin@valcol.co.zw