“The improvement of modern business and innovation processes are key success factors!”
Our client seeks to appoint a Business Analyst who will play a critical role in supporting the Group Program Manager by gathering, analysing, and documenting business requirements for strategic programs and projects across the Group. This role ensures that business needs are effectively translated into actionable solutions, aligning with the company’s strategic objectives. The Business Analyst will collaborate closely with stakeholders, testers, third-party vendors, and compliance teams to ensure solutions meet enterprise-level standards and adhere to legislation around data privacy, governance, and multi-jurisdictional regulations such as GDPR (General data protection regulation an POPIA (Protection of Personal Information Act) across their operations. Some travel shall be expected to their SBUs across Africa.
Key responsibilities across the portfolio include:
- Requirements Gathering and Analysis
- Business Process Mapping and Documentation at the Enterprise Level
- Collaboration with Testers
- Commercial Merits and Feasibility Analysis
- Collaboration with Third-Party Vendors
- Solution Design and Documentation Management
- Stakeholder Engagement and Communication
- Governance, Compliance, and Data Privacy
- Support to Program Delivery
- Tools and Reporting
Qualifications and Skills:
Educational Background
- Bachelor’s degree in business administration, Information Systems, or a related field.
- Knowledge of data privacy and governance laws, including GDPR, POPIA, and other regional legislation.
- Minimum of 3–5 years of experience as a Business Analyst, preferably in a multinational or African regional context.
- Proven experience in managing enterprise-level process mapping and documentation across multi-jurisdictional and multi-lingual environments.
- Demonstrated experience in compliance with data protection regulations such as GDPR, POPIA, and other relevant data governance frameworks.
- Experience in managing and supporting digital transformation or operational optimization projects.
- Familiarity with business analysis tools and methodologies (e.g., BPMN, UML, agile techniques).
- Proficiency in enterprise tools (e.g., ERP, CRM systems) and process mapping tools (e.g., Visio,Skore).
- Knowledge of data governance frameworks, data security standards, and privacy laws.
The role offers an excellent career opportunity with plenty of interesting work scope across this blue chip local and regional employer.
A good salary and benefits list are on offer.