Retail Credit Lending Manager

Sep 21, 2026 | Middle Managerial Positions, Open

Build. Grow. Lead.

Harare Based

Our client seeks an accomplished senior Retail Credit Lending Manager to take ownership of the growth, quality, and profitability of its retail lending portfolio.

This is a key leadership role for a commercially minded credit professional who knows how to grow a loan book without compromising credit discipline.

You will lead the retail lending strategy across products including payroll-backed, instant payments, staff and civil-servant lending, general customers, working across branch and digital channels to accelerate responsible lending and financial inclusion.

You will be responsible for:

  • Driving retail loan-book growth, disbursements, and revenue
  • Identifying new lending segments, products, and channels
  • Owning portfolio performance, profitability, and lending targets
  • Maintaining strong credit underwriting and risk controls
  • Monitoring PAR, NPLs, vintages and roll rates and driving corrective action
  • Working closely with Risk, Collections, Finance, ICT and Compliance
  • Leading, developing and performance-managing the retail lending team
  • Building scalable lending processes for a fast-moving, digitally driven banking environment

WHO WE ARE LOOKING FOR

A proven retail credit/lending professional with:

  • A bachelor’s degree in finance, Banking, Business, Economics, or related discipline
  • 6–8+ years’ retail credit/lending experience, including management or team leadership
  • A demonstrated record of growing a retail loan book while maintaining portfolio quality
  • Strong credit assessment, underwriting and collections/recovery knowledge
  • Experience in digital or app-based lending highly advantageous
  • Sound understanding of Zimbabwe’s banking/microfinance/regulatory environment
  • Strong commercial judgement, analytical ability, and leadership capability

This is a demanding role drives profit margins for the company and requires a highly skilled person.

An excellent remuneration package is offered.

Email Colin & Mirriam